Updating hp printer firmware
20, 2016) – HP Inkjet Printer Firmware Update Disables Some Third Party Inkjet Cartridges *Typically when a cartridge lock-out occurs the error message “Cartridge Error: cartridge missing or damaged”, or similar language will be displayed when using refilled ink cartridges that have a replacement chip installed.
Providing the printer firmware has been updated, it is suggested you ensure all four (4) ink cartridges have the latest replacement smart chip installed (verify with your ink refiller).
Problem is, because the printer is not recognised the firmware update app cannot connect to the printer and update the firmware.
Select OS & desktop computer system are not supported for downloading firmware (i.e. Supported desktop computers only include: Windows 7, 8, 8.1, 10 & Mac OS 10.9, 10.10, 10.11. If this applies to you we can only suggest you borrow someone’s computer to perform the printer firmware update.
If you experience an issue downloading the firmware, please refer to our internet/computer settings in Note 2 below.
To change the automatic update settings it is suggested to perform the following steps: All Other HP Officejet & Officejet Pro Ink-Series Printers This procedure applies to printers with and without a display.
The printers without a display panel can only be updated through the HP Update software.